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Frequently Asked Questions

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At Hutaib IT Solution we understand that there are always questions which cannot necessarily be answered over the phone. It is part of the ethos of our company to be helpful, so if you have a Web Design, SEO, Software Development,Branding question which needs answering, just pick up the phone and dial 0731-4026047.
Alternatively, fill out our contact form and we’ll respond via email.

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  •  Why are your services so cheap?


    The reason we are able to offer such high quality websites below the usual prices you will see listed online are because our team has adopted a number of methods to streamline the service we offer. Starting with out online website content forms, it allows us to ensure we have all the information we need before we begin work so that time is cut down having to request additional information. Our high power framework which we use to develop our systems reduces the time it takes to make edits, update the website's content and put your site live. We also cut down administration by ensuring our system is well organised and laid out in the clearest way for our web developers.

  •  How long will it take?


    We aim to build all of our website within 2 weeks, although we do not categorically guarantee this. In some cases of high demand, this deadline may be slightly extended. Understandably, some larger website projects may take slightly longer, however your dedicated project manager will inform you of this beforehand.

  •  How much will it cost?


    Our websites are all fixed-cost. We don't believe in hidden charges and expenses. What you are quoted on the invoice is the price you pay to have your website design. Of course, if you will need hosting (a place to store your website) we offer this free for a set period depending on your package and then after that period it is either ` 50 for a standard website or ` 70 per month if you have a premium e-commerce package. There are NO contracts and you can also save 10% paying annually.

  •  What will be my Domain Name and Email Id?


    For every website their must be a domain name or address to reach that website. In those packages where we do not offer free domain name your website will be hosted on our subdomain for example www.xyz.hutaib.in. Similarly Email Id's will also allotted like this for example yourname@xyz.hutaib.in. But we also offer flexibility if you want your own domain name and hosting we will also provide that. Additional Charges will be applied according to the plan you have choosen.

  •  Will it work in all popular web browsers?


    We ensure all websites are built with the latest web coding and standards. The majority of our websites are built using CSS3 and HTML5 coding. This means that your website should work on all of the latest browsers.

  •  What aftersales support do you offer?


    Unlike many web design companies, we don't go cold after you have received your website. We understand that you may have the odd hiccup when trying to edit your website and update it. We offer full Telephone support to all our customers, excluding the base packages which are only eligible for email/chat support. Have a problem out of hours? Pop us an email and we will aim to respond within 2 hours.

  •  Who owns the website when it is complete?


    The simple answer to this is you. We don't tie you down to use our hosting products and if you want to take your website elsewhere, you are free to do so. Want to use your own web hosting? No problem – just inform us at the end of the project and we'll transfer it to your host free of charge providing it meets the requirements to be installed.

  •  Can I use my own hosting?


    Yes. If you don't wish to take advantage or our free website hosting offers with all web design packages, then you can store your new website on your own hosting. We'll even install it for you free of charge! If you decide later on to transfer your website to another host, there is a small charge if you would like us to install it for you.

  •  What CMS Software do you use?


    For our standard websites, we use WordPress CMS or PHP platform to build your website. This is one of the most popular systems in the world and means that it is always updated regularly for security patches and upgrades. Our E-Commerce packages depend on the size of the store and which package you choose. Our base packages use the Joomla and the larger stores use Magento Community Edition. Both platforms offer a wide degree of functionality.

  •  What will be the size of Logo?


    We always wanted our client to get the best. For the same we will provide you vetor file. That can be extend to any from inches to feets to meters long.

  •  When will be i getting my original files?


    After completion of work, you have to submit complete payment. After reciving your payment, files will be delivered via email to you with in 24hr.(working hours)

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